357 reviews of Web.com
Same as everyone else
I don't know why I bother adding my sob story with Web.com, but I will--I have experienced the long wait times, bad technical support, an issue that they keep promising is "fixed for good this time" but isn't, a website their team built that is messy and I've never been happy with, and blah, blah, blah. Same stuff everyone else here has said.
Services Period: Active customer at the time of review. Customer since January, 2010
Terrible company and customer service. Stay away!
We have been with register.com for 20 years and web.com bought them out. We are so disappointed. They had a system glitch and deleted all past emails. The customer service is terrible. They are not interested in helping you. I would never choose this company, you will be disappointed.
Services Period: Active customer at the time of review. Customer since January, 2003
Awful company to host with!
Don't make the mistake I did with this hosting company. It is the Worst!
Services Period: Active customer at the time of review. Customer since January, 2019
GO ELSEWHERE
Worst service ever! Any issues you have you will wait at least 45 minutes to speak to a person and if they have to transfer you which seems they always do add 45 minutes each time.
Services Period: Active customer at the time of review. Customer since April, 2002
Great service
They solved my problem related to Let's Encrypt SSL and I contacted their customer support they have given me quick solution. Great service received by them. After Domain racer and Blue host I got such type of quality service by web.com.
Services Period: Active customer at the time of review. Customer since April, 2017
Seo campaign is a joke
There seo campaign services our a joke they promise the moon and stars the only thing our company experienced was a black hole we threw our money down the only thing web.com does right is rob your bank account every month company's the worst ever stay a
Services Period: Past customer during February, 2018 - August, 2019
worst hosting company ever!!!
if i could i would give these guys 0 star
Services Period: Active customer at the time of review. Customer since January, 2014
Turned into a joke
used them for years - past few years nothing but issue after issue with NO RESOLUTION - service is horrible - would not recommend them to anyone
Services Period: Past customer during January, 2009 - April, 2019
IS THIS A PYRAMID SCHEME
Ridiculous amount of money every month brought me no new sales or inquiries, &they are on east coast, not open for me to talk to on west coast.I spent hours on the phone multiple times telling them what I did not want, and they kept doing it & charging me
Services Period: Active customer at the time of review. Customer since February, 2019
worst service I have ever seen
I chose Web.com since they built a site for me a year ago. Wrong decision this time. The developer I was given had ZERO creativity, returned emails 4 days later, never did what I asked for over and over, took 2 months to build still not done. NEVER AGAIN
Services Period: Active customer at the time of review. Customer since October, 2018
