| Reliability/Uptime | 2.00 | | Technical Support | 2.00 | | Customer Service & Billing | 3.00 | | Server & Network Speed | 4.00 | | Price & Value for Money | 2.00 | | Overall Average | 2.60 |
 Reviewed by Ron Schmaltz IP 71.112.8.201 on October 6, 2006
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| Rating: |
2.6 (uptime = 3; tech = 1; customer = 2; speed = 4; price = 3) |
| Web Hosting Review: |
Moved server without notification, changed administrative URL's for email and Frontpage access - no notification. No 24 hour help desk. Sub webs messed up. Leave a message at 7:30 pm on Friday evening. Not the first time this has happened. |
| Review Period: |
January, 2004 - October, 2006
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| Company Response: | NetHosters account owners are ALWAYS notified prior to any account changes. This particular gentleman was not an authorized contact for the jb-3.com account. He was sub-leasing space on the server from our client, who was definitely informed. |
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Reviewed by Stan 888 IP 69.211.50.255 on July 21, 2006
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| Rating: |
2.6 (uptime = 1; tech = 3; customer = 4; speed = 4; price = 1) |
| Web Hosting Review: |
GOOD:
-tech support good
-personnal attention
-shell access, many features
BAD:
-uptime 11/2004 to 07/2006=99.65%
-moved server without notifying me
-transferred domain registrar without asking
-only 100MB space - email db - software - logs = very |
| Review Period: |
September, 2001 - July, 2006
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| Company Response: | While it's true that we migrated to a new registrar, client always had ability to manage his domain. Client had 100GB, not 100MB. Lastly, our uptime is reported as 99.99% by http://uptime.netcraft.com |
Review Nethosters Inc.
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