| Past 1 month | 3 months | 6 months | All |
| Reliability/Uptime | 1.00 | 1.14 | 1.10 | 1.32 | | Technical Support | 0.57 | 0.48 | 0.43 | 0.60 | | Customer Service & Billing | 1.43 | 1.10 | 0.86 | 0.85 | | Server & Network Speed | 1.57 | 1.14 | 1.29 | 1.43 | | Price & Value for Money | 0.57 | 0.52 | 0.50 | 0.76 | | Overall Average | 1.03 | 0.88 | 0.83 | 0.99 |
 Reviewed by Damien Fleming IP 60.240.116.130 on November 16, 2009
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| Rating: |
0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
Yet another long term customer destroyed by the sale to another company. Have been offline for days, they cannot fix a simple problem, They have been fantastic for years until the sale. Once a fantastic organisation, now an unmitigated disaster. |
| Review Period: |
January, 1999 - January, 2009
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Reviewed by Tom Rose IP 173.57.54.220 on November 11, 2009
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| Rating: |
1 (uptime = 0; tech = 1; customer = 1; speed = 2; price = 1) |
| Web Hosting Review: |
I thought I had found a great company, however since the "upgrade", (which was really a sale to another company) they have been the worst hosting company I've ever used. Long waits for tech support which now simply enters trouble tickets. - STAY AWAY! |
| Review Period: |
January, 2009 - January, 2009
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Reviewed by Lucy IP 173.173.28.90 on November 6, 2009
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| Rating: |
0.6 (uptime = 1; tech = 0; customer = 0; speed = 1; price = 1) |
| Web Hosting Review: |
They have been the worst since this upgrade! Stay away from them. They are bogged down with a bunch of refund requests. They renewed a couple of my domains that I set to NOT auto-renew. They do not answer emails. They take forever to make changes. |
| Review Period: |
March, 2006 - January, 2009
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Reviewed by Konstantin IP 24.6.218.152 on November 6, 2009
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| Rating: |
0.2 (uptime = 1; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
After the recent "upgrades" of Oct. 2009 the company has become simply unrecognizable. I have never before seen the all-around quality of ANY company plummet as Aplus.net just did. I am currently looking for hosting alternatives and can't wait to switch. |
| Review Period: |
March, 2009 - January, 2009
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Reviewed by Leslie Provence IP 69.153.5.109 on November 4, 2009
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| Rating: |
0.4 (uptime = 0; tech = 2; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
I manage an arts related community service .org that has been down at least two days since it was migrated. Now mysql is inaccessible through the admin site I used, and does not seem to be supported by my "upgraded" account. Have to call Sales about it. |
| Review Period: |
October, 2006 - January, 2009
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Reviewed by gregory IP 76.229.246.191 on October 30, 2009
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| Rating: |
1.2 (uptime = 4; tech = 0; customer = 0; speed = 2; price = 0) |
| Web Hosting Review: |
worst host ever. My CMS script got hacked and they shut my site down. when I asked them to let me update with the security patches they told me that I would have to ugrade to a business account and this was my personal site that I used for blog/pics!!!!!! |
| Review Period: |
March, 2003 - March, 2006
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Reviewed by Tatyana G. IP 68.192.205.168 on October 24, 2009
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| Rating: |
1 (uptime = 0; tech = 0; customer = 1; speed = 4; price = 0) |
| Web Hosting Review: |
Aplus.net used to be a good company with a quality service and customer support. Now they are a true disaster with no technical expertise. My mailing list stopped working more than a month ago and they do not seem to have a clue how to fix it. Stay away |
| Review Period: |
October, 2005 - January, 2009
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Reviewed by Robert K Strand IP 67.203.153.69 on October 20, 2009
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| Rating: |
1.2 (uptime = 3; tech = 1; customer = 1; speed = 1; price = 0) |
| Web Hosting Review: |
I have had several sites with APlus.net for several years. They were great. Great is the keyword. Since the takeover by Deluxe (they print checks), all has changed. My ratings went from near 4 to near 0. |
| Review Period: |
January, 2002 - January, 2009
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Reviewed by Dave Zero IP 174.146.33.113 on October 19, 2009
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| Rating: |
0.8 (uptime = 2; tech = 0; customer = 0; speed = 2; price = 0) |
| Web Hosting Review: |
Aplus is a nightmare. They have limited/no technical expertise and the customer service is abysmal. I tried to get an MX record altered and it has taken over 3 weeks and they still can't figure out how to do this 3 minute change.
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| Review Period: |
January, 2000 - January, 2009
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Reviewed by Andy IP 121.218.205.234 on October 13, 2009
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| Rating: |
0.4 (uptime = 0; tech = 0; customer = 1; speed = 1; price = 0) |
| Web Hosting Review: |
STAY AWAY!
I have been a customer of aplus for the last 6 years. The service is degrading and not as it used to be before. Two years ago we moved our dedicated server business away from aplus. Now they cannot resolve even simple DNS issues. Terrible! |
| Review Period: |
April, 2003 - January, 2009
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Review Aplus.Net
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