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Former PowerSurge Owners Re-Acquire Company
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FOR RELEASE: JUNE 4, 2001
Contact: Ian Andrusyk
PowerSurge Technologies Inc.
402 Main St; PO Box 632
Cedar Falls, IA 50613
(800) 867-5055
Former PowerSurge Owners Re-Acquire Company
Priority One: Customer Satisfaction
Cedar Falls, IA – One year from the date of its original sale, the previous ownership group has re-acquired Iowa’s largest and only Top 25 rated web-hosting company, PowerSurge Technologies Inc. Armed with a multitude of new ideas coupled with their original dedication to service, the founding and now new ownership is poised to revitalize the company.
The re-acquisition of PowerSurge resulted from the founders themselves. “Being away from the pure excitement and adrenalin rush that PowerSurge and the web hosting industry provided for me was simply not something I wanted to continue. There are so many ideas and opportunities for some amazing things that you simply don’t see in the hosting industry now. This is certainly going to be a wild and exciting ride,” commented Ian Andrusyk, original co-founder and now President of PowerSurge Technologies, Inc.
Management
PowerSurge has re-instated Ian Andrusyk as company president and Travis Schaffner as chief technical officer. PowerSurge has also retained Terrance Bush and Aaron Phillips from the current management team. Both were extremely instrumental in PowerSurge’s continued success during Andrusyk and Schaffner’s absence from the company. Bush has taken over as the company’s CEO, and Phillips the VP of Sales & Marketing. The new management team’s excitement and commitment to the success of PowerSurge Technologies, has been extremely evident during the buy-out process. They hope to provide continued success for the rejuvenated company.
New Offerings
The new management team has presented many new goals to the staff. PowerSurge’s focus on customer satisfaction is a top priority. PowerSurge will be expanding toll free phone support hours to 7am – 7pm (Central Standard Time) starting June 4. ‘24/7’ phone support is imminent, with a projected start date to be announced summer 2001.
Along with enhanced phone support, PowerSurge will step out from behind the computer to be more interactive with customers. All employees will have the power to do what it takes to ensure customer satisfaction and make any negative situation into a positive. PowerSurge also plans to expand its more than two hundred add-on services and offerings. The company will integrate new account packages that bundle features never before offered on a PowerSurge shared or dedicated hosting account. Additional application and commerce hosting solutions will continue to be rolled out over time.
New Image
Renovations of PowerSurge’s corporate offices are currently in the works. The previous setup of aging rows and hard wall cubicles is being replaced with an open working space. New walls and offices in a modern style are currently in the works. The design includes black interior walls and over twenty custom murals by graffiti artist Paco Rosic, who is currently exhibiting his work at the esteemed Montserrat Gallery in New York City, NY. The 8000+ square foot building will showcase a truly amazing representation of what PowerSurge is all about. A virtual tour will be available online as soon as work is completed.
A new website is currently in the works. PowerSurge was once represented with an industry-leading site. The new PowerSurge.Net will certainly revive and continue that tradition. Aside from aesthetic value, PowerSurge plans to drastically improve usability and functionality of company-related websites providing another customer service bonus for all customers.
Technical Support
The competency of the technical staff has been the basis of the success of PowerSurge. This commitment to technical support will continue. With the return of previous management that commitment will vastly improve. Plans have been laid out to add and upgrade hardware to maintain the stability of the company’s virtual hosting server fleet, and provide for the continued growth and expansion of PowerSurge. The popular CPanel on UNIX platforms has been expanded to encompass automated database connection strings, enhance an already robust FTP service, and automate Outlook registry importers, along with dozens of other enhancements. Along with CPanel, a new control panel for Windows 2000 hosting is in the development phase, and could be out as early as late summer, providing the long sought-after equivalent to Linux CPanel.
By expanding technical and customer services, PowerSurge will continue to expand and grow without sacrificing the service and response time it is known for. With new management and new plans in the works, PowerSurge Technologies Inc. will continue to be recognized as an industry leader.
About PowerSurge Technologies, Inc.
PowerSurge Technologies Inc. is based in Cedar Falls, IA. The company provides web, application, dedicated, commerce, and data hosting services, as well as professional consultation and support. PowerSurge client base includes individuals and businesses located in all 50 US states as well as over 150 countries worldwide. PowerSurge is Iowa’s largest web host and is consistently rated as a top 25 hosting companies worldwide by numerous independent host-rating services.
PowerSurge Internet services are provided via leased space in a Fremont, CA datacenter. This datacenter utilizes dual OC-3 lines via a metropolitan area gigabit ethernet connection to the MAE-WEST backbone. This datacenter features raised flooring for excellent air flow, a UPS and emergency generator for power protection, and many other state-of-the-art services. All systems and connectivity are monitored by live personnel 24 hours a day, 7 days a week, 365 days a year.
Additional company information and service details can be found at http://www.powersurge.net or by calling toll-free (800) 867-5055.
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